First, there is the hardware. It requires monitoring in aspects such as the cooling temperature to ensure that they do not overheat, thus reducing their efficiency with the added risk of damage. Then there is the software. It needs to be continuously monitored for bugs and areas of improvement. Finally, there is networking in which its components must be monitored to ensure uninterrupted connectivity.

The operation of the servers must be at the optimum level for successful data communication. Therefore tools to monitor and manage the performance of the infrastructure are required. Among the best tools are Datadog, LogicMonitor, ManageEngine OpManager, and Monitis. They provide services such as real-time network monitoring and performance analysis, among other services.

It is important to monitor business metrics as they are key to determining the efficiency of the business operation. Monitoring enables the company to evaluate each component: both the physical and the software and whether they are operating at the required level of functionality. Underperforming components are then repaired or replaced, thus ensuring a quality experience for the clients.

Alerting is the process of informing the appropriate personnel of any abnormality that occurs in a particular system so that the problem can be promptly solved before it brings inconveniences to the customers. The common two tools used are Dynatrace and Pagerduty. Dynatrace automatically observes activities at a large scale and delivers precise answers for solutions. Then there is PagerDuty, which identifies problems in real-time and delivers them to the right people for corrections.