Managed monitoring services

Modern IT monitoring solutions include both active and proactive approaches. As a DevOps provider, we use our best practices to provide our clients with a monitoring solution that will not only notify about the error but also show alerts that may cause failure in the future.

Infrastructure monitoring services cover all kinds of alerts connected with your system: hardware, configuration, storage performance, database servers, code non-compliance alerts, etc.

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The business benefits of Enterprise Monitoring Solutions
One of the essential tasks for enterprises is the timely detection and elimination of threats related to infrastructure performance. Implementation of the custom scalable IT monitoring solution also ensures the following:
Risk reduction
We help our clients predict possible infrastructure failures and fix them proactively.
As data is the most valuable asset today, we make particular stress on security matters, and infrastructure monitoring is one of the most important steps towards a secured system.
Managed monitoring services significantly reduce the possibility of business interruptions by giving the managers the power to see the whole picture.
We keep deepening the expertise to meet your highest expectations and build even more innovative software
The process of IT monitoring solution implementation
We implement continuous monitoring using the newest technologies such as Grafana, Prometheus, and Zabbix to observe and analyze the infrastructure and services’. Monitoring data allows us to predict and prevent servers and applications crashes, eliminate performance and productivity issues, and perform post mortem incident investigation. Here is the precise plan of the infrastructure monitoring services adoption:
Monitoring services initiation
Goal and indicators for analysis identification.
Tools and technologies
Implementation of the latest tools and practices depending on the indicators established at the previous stage.
To make sure all recommendations are implemented thoroughly and are properly working, we conduct a final review and check if the monitoring system functions flawlessly.
Technologies we use
The most asked questions
Which aspects of the infrastructure can be monitored?

First, there is the hardware. It requires monitoring in aspects such as the cooling temperature to ensure that they do not overheat, thus reducing their efficiency with the added risk of damage. Then there is the software. It needs to be continuously monitored for bugs and areas of improvement. Finally, there is networking in which its components must be monitored to ensure uninterrupted connectivity.

What tools have you used for infrastructure monitoring?

The operation of the servers must be at the optimum level for successful data communication. Therefore tools to monitor and manage the performance of the infrastructure are required. Among the best tools are Datadog, LogicMonitor, ManageEngine OpManager, and Monitis. They provide services such as real-time network monitoring and performance analysis, among other services.

Do I need to monitor business metrics?

It is important to monitor business metrics as they are key to determining the efficiency of the business operation. Monitoring enables the company to evaluate each component: both the physical and the software and whether they are operating at the required level of functionality. Underperforming components are then repaired or replaced, thus ensuring a quality experience for the clients.

What is alerting? What alerting channels are available?

Alerting is the process of informing the appropriate personnel of any abnormality that occurs in a particular system so that the problem can be promptly solved before it brings inconveniences to the customers. The common two tools used are Dynatrace and Pagerduty. Dynatrace automatically observes activities at a large scale and delivers precise answers for solutions. Then there is PagerDuty, which identifies problems in real-time and delivers them to the right people for corrections.