91% faster response to security threats for Merchant Services CRM

Managing day-to-day financial transactions for thousands of active merchants, IRIS CRM operates under the strict requirements of the FIS industry. Ensuring system reliability, operational resilience, and user confidentiality isn't merely a preference but an absolute necessity.

With a small team in charge of the whole infrastructure, the client had absolutely no chance to treat all the issues and unpredictable situations out there with enough attention. Finding a way to optimize the workflow while staying on budget became crucial.

IRIS CRM wanted to gain a few industry-mandatory security compliances to give users even stronger quality guarantees. Getting them required the team and the product to make some changes. Here's where the client also needed help.

Creating another layer of validation for potential security risks, our team adopted the Amazon GuardDuty threat detection system, complemented by its latest EKS Audit Log Monitoring and EKS Runtime Monitoring features. With a tool that uses machine learning, anomaly spotting, and integrated threat intelligence to identify and prioritize potential risks, our team can now proactively manage data flow and address critical threats faster.

With GuardDuty onboard, OpsWorks specialists gained a chance to automate 24/7 system monitoring. Taking it one step further, our team set up an automated incident response. The moment the system identifies malicious activities, it promptly adjusts security parameters and enforces access controls, making it possible to stop and prevent threats without team involvement.

System and approach improvement helped the company to gain 4 security compliances, including SOC2, PCI DSS, HIPAA, and Google Certified Developer. By embracing industry-standard regulations, the client transformed security into a competitive advantage.