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Head of PMO

Kyiv office

OpsWorks Co. is a Ukraine-based IT engineering company. We specifically focus on providing professional DevOps and System Administration Services, delivering complex Engineering Solutions and Digital Transformation. We are looking to expand our team with a Head of PMO who will help us develop company strategy and ensure Project Management Office functionality and growth. This is a full-time and long-term position. HPMO will work closely with cross-functional stakeholders including CTO, Head of Sales, Head of HR  and participate in core business initiatives as well as managing the team of PMs.

You will be responsible for:

  • Define the PMO strategy and lead the design and implementation of a common project management methodology, standards, and tools to drive and facilitate successful delivery projects;
  • Coach team of Project Managers to secure quality project objectives (schedules, resource management, scope definition, presentations, risk mitigation);
  • Manage the PMO team and provide performance feedback and goal-setting; conduct annual performance assessments and skill development and training;
  • Ensure that all projects are delivered on-time, within the scope and within budget, track cost/budget, timelines, velocity, achievements, and completion across all projects;
  • Work closely with Sales and HR, attend pre-sale activities and interviews;
  • Define and oversee resource planning & resource management processes;
  • Lead own team of engineers and projects.

Your Qualifications/Skills:

  • 5+ years of project management experience in IT outsourcing;
  • Ability to manage a range of projects types and complex business initiatives and change programmes;
  • Team management experience with the ability to manage and motive PMO as well as a technical team;
  • Experience in mentoring and coaching the PMO and business project teams to effectively implement the Project Delivery approach;
  • Solid working knowledge of risk management, configuration management, disaster recovery and quality assurance;
  • Strong analytical, planning, and organizational skills with an ability to manage multiple demands;
  • Experience in project requirements gathering during the pre-sale process;
  • Excellent verbal and written communication and collaboration skills;
  • Fluent English is a MUST, Ukrainian or Russian native.

Preferred:

  • Experience working with DevOps and system administration teams;
  • Managing distributed teams;
  • Technical background or previous IT engineering experience.

We offer:

  • Challenging tasks;
  • Appreciation and honest/open leadership style;
  • A friendly team of experts who inspire and support you;
  • Self-education support (access to premium subscription to Safari Books Online, Grammarly, etc; paid attending professional conferences and meetups);
  • Corporate English lessons with a native speaker;
  • Cozy office (metro station Zoloti Vorota);
  • Flexible schedule;
  • Paid vacation (18 working days per year + 3 days off per year);
  • Paid sick leaves and medical insurance;
  • Possibility to work remotely;
  • The salary is paid twice a month;
  • Compensation negotiable, based upon experience.

We are a small but very diverse team. We are not looking to expand or hire aggressively as we prefer to give new employees the time to become an organic part of our team.

Apply and we look forward to meeting you and hopefully work with you very soon!

 

Support Engineer, AEST Business Hours

Kyiv office, Remote

OpsWorks Co. is a Ukraine-based IT engineering company. We specifically focus on providing professional DevOps and System Administration Services, delivering complex Engineering Solutions and Digital Transformation. We are looking to expand our team with a Support Engineer (AEST Business Hours) who will help us to ensure that we meet our customers’ demands of service delivery and QoS. This is a full-time and a long-term position. The position implies working with the latest technology stack and constant growth within the role. We will work together to design and build reliable and productive IT infrastructure, setup and configure servers and workstations, implement the newest technologies into the daily business routine and help to manage the overall underlying environments.

You will be responsible for:

  • Providing technical support to our customers;
  • Timely acknowledging and resolving requests/incidents;
  • Installation and configuration of the workstation/server software;
  • Supporting network and domain user accounts and mailboxes;
  • Server and application monitoring;
  • Web hosting support.

Your Qualifications/Skills:

  • Experience with Linux/UNIX platforms;
  • Knowledge of TCP/IP;
  • Windows (both desktop and Server) and MS Office experience;
  • Ability to understand customers’ problems and offer the right solution;
  • Quick response time for urgent cases of emergency;
  • Customer oriented, analytical and problem-solving skills, keen attention to details;
  • High degree of responsibility, strong sense of urgency and the ability to prioritize needs;
  • Strong organizational and time management skills;
  • Intermediate English level is a must, Ukrainian or Russian native.
  • ABILITY TO WORK IN AEST TIME ZONES (9 AM – 6 PM AEST).

Nice to have:

    • Experience in technical support (level 1 or 2);
    • LAMP stack knowledge;
    • Task tracking system experience (Jira, Redmine, Trello);
    • Bash scripting skills;
    • Deep interest in system administration and willingness to learn and grow in this area;
  • Remote working experience.

We offer:

  • Challenging tasks;
  • Opportunity to learn new technologies in an innovative industry;
  • Possibility to do new things, not just maintain old;
  • Plenty of responsibility and freedom in choosing technological solutions;
  • Career growth: to Linux System Administrator and Junior DevOps Engineer positions;
  • Appreciation and honest/open leadership style;
  • A friendly team of experts who inspire and support you;
  • Self-education support (access to premium subscription to Safari Books Online, Grammarly, etc; paid attending professional conferences and meetups);
  • Corporate English lessons with a native speaker;
  • Cozy office (metro station Zoloti Vorota);
  • Flexible schedule;
  • Paid vacation (18 working days per year + 3 days off per year);
  • Paid sick leaves and medical insurance;
  • Possibility to work remotely;
  • The salary is paid twice a month;
  • Compensation negotiable, based upon experience.

We are a small but very diverse team. We are not looking to expand or hire aggressively as we prefer to give new employees the time to become an organic part of our team.

Apply and we look forward to meeting you and hopefully work with you very soon!

Middle DevOps Engineer

Kyiv office

OpsWorks Co. is a Ukraine-based IT engineering company. We specifically focus on providing professional DevOps and System Administration Services, delivering complex Engineering Solutions and Digital Transformation. We are looking to expand our team with an experienced Middle DevOps Engineer who will help us to ensure that we meet our customers’ demands of service delivery and QoS. The position implies working with the latest technology stack and constant growth within the role. We will work together to improve clients infrastructure development, configuration management, continuous integration and delivery processes to guarantee reliability, availability and high performance of the underlying environments. This is a full-time and a long-term position.

You will be responsible for:

  • System administration and DevOps support of worldwide development teams;
  • Cloud architecture design and implementation;
  • Continuous integration and continuous delivery implementation;
  • Infrastructure and applications monitoring;
  • Automating routine processes;
  • Mentoring junior engineers.

Your Qualifications/Skills:

  • At least 3 years of experience in IT Operations, Systems Engineering or SRE;
  • Outstanding knowledge of Linux systems and networking fundamentals (TCP/IP);
  • Apache and Nginx knowledge;
  • Understanding of virtualization concepts;
  • Experience with High Available and High Load systems;
  • Strong scripting skills (Python, Bash);
  • Programming fundamentals (ability to read code);
  • Experience with at least one configuration management tool: Ansible, Puppet, SaltStack, Chef;
  • CI/CD implementation practice using tools like Jenkins, GitLab or similar;
  • Monitoring knowledge;
  • RDBMS and NoSQL databases administration skills;
  • Comfortable working with Git;
  • Docker experience;
  • Understanding of infrastructure as a code paradigm (e.g. terraform);
  • Upper-Intermediate English level is a must, Ukrainian or Russian native;
  • Deep interest in DevOps streaming.

Nice to have:

  • Experience working with Cloud Platforms (AWS, Azure, Google Cloud);
  • Container orchestration experience (ECS, K8s or similar)
  • Understanding of microservices architecture concepts;
  • Understanding of QA and code testing.

We offer:

  • Challenging tasks;
  • Opportunity to learn new technologies in an innovative industry;
  • Possibility to do new things, not just maintain old;
  • Plenty of responsibility and freedom in choosing technological solutions;
  • Possibility to grow your career to Senior DevOps Engineer position;
  • Appreciation and honest/open leadership style;
  • A friendly team of experts who inspire and support you;
  • Self-education support (access to premium subscription to Safari Books Online, Grammarly, etc; paid attending professional conferences and meetups);
  • Corporate English lessons with a native speaker;
  • Cozy office (metro station Zoloti Vorota);
  • Flexible schedule;
  • Paid vacation (18 working days per year + 3 days off per year);
  • Paid sick leaves and medical insurance;
  • Possibility to work remotely;
  • The salary is paid twice a month;
  • Compensation negotiable, based upon experience.

We are a small but very diverse team. We are not looking to expand or hire aggressively as we prefer to give new employees the time to become an organic part of our team.

Apply and we look forward to meeting you and hopefully work with you very soon!

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